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Reception & Hospitality Robot

  • Product Name: Reception & Hospitality Robot

  • Total Weight: 19kg

  • Battery Life: ≥10h

  • Screen Size: 13.3 inch

  • Navigation Method: Lidar Navigation

  • Degrees of Freedom: 5 DOF

  • Power: 40W

  • Dimensions: L460 × W460 × H1200mm

  • Movement Speed: 0–1.2m/s

  • Charging Time: 2–3h

  • Positioning Accuracy: ±50mm

  • Battery Capacity: 15Ah

  • Control System: Android

Description

Xiaoyu Reception & Hospitality Robot
Intelligent Greeting · Enhancing Service Experience

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  • Facial Recognition

  • Knowledge Explanation

  • Video Playback

  • Auto-Recharging

  • Identity Recognition

  • Entertainment Interaction

  • Voice Interaction

  • Security Patrol

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Xiaoyu Reception & Hospitality Robot

Capable of guest reception, voice interaction, voice control (controlling various commands), guided tours, and many other functions. Primarily used in schools, nursing homes, education, retail, and other settings to enhance customer experience, optimize manpower, and attract visitors.

  • Microphone Array

  • HD Touchscreen

  • HD Speakers

  • Flexible Arms

  • SLAM Precision Navigation

  • High-Balance Chassis

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Core Function Introduction
Intelligent Greeting · Enhancing Service Experience

  1. Guest Reception
    Automatically senses people in different directions and routes, and broadcasts welcome and farewell messages. Supports customized display of voice and image information, as well as customization in different languages and regions.

  2. Mobile Advertising
    Features a 13.3-inch HD touchscreen display on the chest, capable of showing mobile advertisements, video playback, promotional reminders, premium content pushes, product information queries, map displays, and more.

  3. Business Consultation
    Supports customized voice dialogues with an industry-specific data model and extensive knowledge base. Answers a wide range of business inquiries from customers and continuously learns and optimizes through intelligent algorithms.

  4. Facial Recognition System
    Automatically detects and recognizes faces via the camera and collects identity information. Quickly retrieves and matches against the existing face database to identify individuals, and proactively offers greetings.

  5. Guided Navigation
    Utilizes advanced navigation technology to map indoor environments. After voice interaction with guests, the robot leads them to designated destinations.

  6. Autonomous Obstacle Avoidance
    Equipped with multiple sensors, the robot can autonomously localize in complex environments. Through deeply optimized obstacle avoidance algorithms, it perceives real-time environmental changes, navigates around obstacles in its planned path, selects optimal routes, and successfully reaches the target point.

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Scenario Applications

It can be widely used in public places such as banks, hotels, hospitals, stations, airports, specialty stores, schools, etc., to provide services including guest reception, guided tours, information inquiries, and more. This reduces the workload on customer service staff while saving labor costs for users.

  • Financial Institutions

  • Hotel Services

  • Retail Stores

  • Healthcare Industry

  • Public Services

  • Schools

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FAQs

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