
Products
Reception & Hospitality Robot
Product Name: Reception & Hospitality Robot
Total Weight: 19kg
Battery Life: ≥10h
Screen Size: 13.3 inch
Navigation Method: Lidar Navigation
Degrees of Freedom: 5 DOF
Power: 40W
Dimensions: L460 × W460 × H1200mm
Movement Speed: 0–1.2m/s
Charging Time: 2–3h
Positioning Accuracy: ±50mm
Battery Capacity: 15Ah
Control System: Android
Description
Xiaoyu Reception & Hospitality Robot
Intelligent Greeting · Enhancing Service Experience

Facial Recognition
Knowledge Explanation
Video Playback
Auto-Recharging
Identity Recognition
Entertainment Interaction
Voice Interaction
Security Patrol

Xiaoyu Reception & Hospitality Robot
Capable of guest reception, voice interaction, voice control (controlling various commands), guided tours, and many other functions. Primarily used in schools, nursing homes, education, retail, and other settings to enhance customer experience, optimize manpower, and attract visitors.
Microphone Array
HD Touchscreen
HD Speakers
Flexible Arms
SLAM Precision Navigation
High-Balance Chassis

Core Function Introduction
Intelligent Greeting · Enhancing Service Experience
Guest Reception
Automatically senses people in different directions and routes, and broadcasts welcome and farewell messages. Supports customized display of voice and image information, as well as customization in different languages and regions.Mobile Advertising
Features a 13.3-inch HD touchscreen display on the chest, capable of showing mobile advertisements, video playback, promotional reminders, premium content pushes, product information queries, map displays, and more.Business Consultation
Supports customized voice dialogues with an industry-specific data model and extensive knowledge base. Answers a wide range of business inquiries from customers and continuously learns and optimizes through intelligent algorithms.Facial Recognition System
Automatically detects and recognizes faces via the camera and collects identity information. Quickly retrieves and matches against the existing face database to identify individuals, and proactively offers greetings.Guided Navigation
Utilizes advanced navigation technology to map indoor environments. After voice interaction with guests, the robot leads them to designated destinations.Autonomous Obstacle Avoidance
Equipped with multiple sensors, the robot can autonomously localize in complex environments. Through deeply optimized obstacle avoidance algorithms, it perceives real-time environmental changes, navigates around obstacles in its planned path, selects optimal routes, and successfully reaches the target point.

Scenario Applications
It can be widely used in public places such as banks, hotels, hospitals, stations, airports, specialty stores, schools, etc., to provide services including guest reception, guided tours, information inquiries, and more. This reduces the workload on customer service staff while saving labor costs for users.
Financial Institutions
Hotel Services
Retail Stores
Healthcare Industry
Public Services
Schools

FAQs
A: We focus on 12 core industrial product categories, mainly including:
Safety protection equipment: metal detectors, security scanners, security checkpoint platforms, safety bollards
Storage solutions: safes, security trays, anti-theft storage cabinets
Warning signs: various warning tapes, safety sign boards
Smart industrial equipment: IoT sensors, smart monitoring devices
Personal protective equipment (PPE): safety helmets, protective clothing, protective gloves, etc.
Firefighting equipment: fire extinguishers, fire hydrants, emergency lighting
Tools and hardware: industrial-grade manual/power tools
Electrical components: circuit breakers, cables, distribution boxes
Logistics packaging: pallets, returnable containers, packaging materials
Cleaning supplies: industrial cleaners, dust removal equipment
Office supplies: office furniture, stationery consumables
Other industrial consumables
All products comply with international quality standards (ISO9001, CE certification, etc.).
A: We support combined orders across multiple product categories to lower the minimum order threshold for individual items. For further inquiries, please contact our sales team for accurate quotations.
A: Yes, we offer OEM/ODM customization services:
Logo customization: Print your brand logo on the products.
Specification adjustments: Dimensions, colors, and materials can be modified according to your requirements.
Packaging design: Customized outer packaging boxes and instruction manuals.
Function development: Tailored functional features for specific application scenarios.
A: We implement full-process quality control:
Supplier screening: We partner only with factories that are ISO9001 certified.
Incoming material inspection: 100% random sampling inspection is conducted before raw materials are accepted into storage.
Production process monitoring: Real‑time quality checks are performed at critical production stages.
Outgoing inspection: Random sampling tests are carried out on each batch before shipment.
Third‑party certification: We regularly commission international testing agencies such as SGS and TÜV for independent verification.
Warranty commitment: All products come with a 12‑ to 24‑month warranty period.
Should any quality issues arise, we promise to:
Offer free return or exchange within 7 days.
Bear the round‑trip shipping costs.
Provide technical support to resolve any usage problems.
A: Our quotations are typically provided on either FOB (Free on Board) or CIF (Cost, Insurance and Freight) terms:
FOB price includes:
Product cost
Domestic transportation to the port of shipment
Export customs clearance fees
Does not include: international freight charges and import duties.
CIF price includes:
All FOB items
International ocean/air freight
Marine/aviation insurance
Does not include: destination port clearance fees and inland transportation costs.
Additional charges that may apply:
Customization fees (for logo/specification modifications)
Special packaging fees (wooden crates, moisture-proof packaging, etc.)
Rush order fees (for expedited delivery)
We clearly list all cost breakdowns in our quotation, with no hidden charges.
A: We support a variety of international payment methods, including PayPal, Letter of Credit (L/C), Alibaba Trade Assurance, and RMB (CNY) bank transfers.
Payment Terms:
Sample orders: 100% prepayment.
Regular orders: 30% deposit + 70% balance payment before shipment.
Long-term cooperative clients: Credit terms (Net 30/60/90) may be applied upon request











