
Products
Reception Robot
Product Name: Reception Robot
Weight: 40kg
Operating System: Android
Navigation Method: Lidar
Battery Capacity: 24V 12Ah
Battery Type: Lead-Acid Battery
Height: 160cm
Screen Size: 21.5 inch
Network Connectivity: WiFi
Movement Speed: 0.1–1m/s
Battery Life: 6 hours
Upgrade Method: Remote OTA Upgrade
Charging Method: Auto-Recharging + Manual
Description
Reception Robot
Facial Recognition Greeting
Explanation, Tour Navigation & Shopping Guidance
Autonomous Navigation & Movement

True Intelligence — Comprehensive Features
Independently R&D and Manufactured — developed with genuine dedication
Facial Recognition
Cloud-Based Dialogue
Customized Dialogue
Business Processing
Guidance & Navigation
Guest Reception
Patrol & Explanation
Custom Development

Application Scenarios
Exhibition halls, hotels, shopping malls, hospitals, schools, banks, science museums, museums, exhibition centers, libraries, cinemas, car dealerships, service halls, sales centers, government administrative offices, and more...

Navigation & Guiding · Patrol & Explanation
The robot can autonomously guide visitors to designated destinations or patrol and explain relevant content.

Laser Navigation · Trackless Obstacle Avoidance
Combines lidar and ultrasonic obstacle avoidance sensors to achieve autonomous obstacle avoidance.

Voice Customization
Call functional programs via voice commands
Supports up to 3,000 custom voice commands, plus cloud-based massive voice database for casual chat
Voice-activated video playback
Voice-activated image display
Voice-activated software opening

Product Features
Business Consultation – Supports customized voice dialogue with industry-specific data models and extensive knowledge bases (customizable). Answers various customer inquiries and continuously learns and improves through intelligent algorithms.
Promotional Explanation – Supports multi-point navigation with customized explanations at each point. Can play audio explanations, images, videos, and other forms of advertising content, as well as display special service-related information.
Guidance & Navigation – After voice interaction with guests, the robot leads them to designated destinations and returns to the starting point upon completion.
VIP Greeting – Recognizes guests via facial recognition and proactively greets them.
Casual Chat – Supports casual conversation through cloud-based voice interaction.
Voice Control – Allows voice-activated preview of custom images and videos; supports adding existing apps and web pages to the robot's application desktop, and more.
Versatile Control – Can be operated via APP or remote control for various functions, promotions, and publicity.

4-Microphone Array
High-Definition High-Brightness Camera
21.5-inch Touchscreen
Charging Contacts
Lidar
Ultrasonic Obstacle Avoidance Sensors
Anti-Slip Rubber Wheels

Product Features
Intelligent Dialogue Interaction
Bilingual Chinese-English interaction, conversation exchange — integrated with DeepSeek, supports song requests, weather queries, video playback, and more.Business Information Consultation
Provides customized information Q&A tailored to the client's industry. Responses can be presented through dialogue, image combinations, videos, apps, web pages, and more to address user inquiries.Facial Recognition Greeting
Automatically detects and recognizes faces via the camera and greets visitors with voice — supports customized welcome messages for specific guests.Tour Explanation & Guiding
Supports multi-point patrol explanation and tour guidance with customizable content — can be presented through images, videos, and more. Also capable of leading visitors to designated locations.Autonomous Navigation & Obstacle Avoidance
Utilizes advanced navigation technology for autonomous localization in complex environments, perceives real-time environmental changes, and autonomously navigates around pedestrians and obstacles along the path.

FAQs
A: We focus on 12 core industrial product categories, mainly including:
Safety protection equipment: metal detectors, security scanners, security checkpoint platforms, safety bollards
Storage solutions: safes, security trays, anti-theft storage cabinets
Warning signs: various warning tapes, safety sign boards
Smart industrial equipment: IoT sensors, smart monitoring devices
Personal protective equipment (PPE): safety helmets, protective clothing, protective gloves, etc.
Firefighting equipment: fire extinguishers, fire hydrants, emergency lighting
Tools and hardware: industrial-grade manual/power tools
Electrical components: circuit breakers, cables, distribution boxes
Logistics packaging: pallets, returnable containers, packaging materials
Cleaning supplies: industrial cleaners, dust removal equipment
Office supplies: office furniture, stationery consumables
Other industrial consumables
All products comply with international quality standards (ISO9001, CE certification, etc.).
A: We support combined orders across multiple product categories to lower the minimum order threshold for individual items. For further inquiries, please contact our sales team for accurate quotations.
A: Yes, we offer OEM/ODM customization services:
Logo customization: Print your brand logo on the products.
Specification adjustments: Dimensions, colors, and materials can be modified according to your requirements.
Packaging design: Customized outer packaging boxes and instruction manuals.
Function development: Tailored functional features for specific application scenarios.
A: We implement full-process quality control:
Supplier screening: We partner only with factories that are ISO9001 certified.
Incoming material inspection: 100% random sampling inspection is conducted before raw materials are accepted into storage.
Production process monitoring: Real‑time quality checks are performed at critical production stages.
Outgoing inspection: Random sampling tests are carried out on each batch before shipment.
Third‑party certification: We regularly commission international testing agencies such as SGS and TÜV for independent verification.
Warranty commitment: All products come with a 12‑ to 24‑month warranty period.
Should any quality issues arise, we promise to:
Offer free return or exchange within 7 days.
Bear the round‑trip shipping costs.
Provide technical support to resolve any usage problems.
A: Our quotations are typically provided on either FOB (Free on Board) or CIF (Cost, Insurance and Freight) terms:
FOB price includes:
Product cost
Domestic transportation to the port of shipment
Export customs clearance fees
Does not include: international freight charges and import duties.
CIF price includes:
All FOB items
International ocean/air freight
Marine/aviation insurance
Does not include: destination port clearance fees and inland transportation costs.
Additional charges that may apply:
Customization fees (for logo/specification modifications)
Special packaging fees (wooden crates, moisture-proof packaging, etc.)
Rush order fees (for expedited delivery)
We clearly list all cost breakdowns in our quotation, with no hidden charges.
A: We support a variety of international payment methods, including PayPal, Letter of Credit (L/C), Alibaba Trade Assurance, and RMB (CNY) bank transfers.
Payment Terms:
Sample orders: 100% prepayment.
Regular orders: 30% deposit + 70% balance payment before shipment.
Long-term cooperative clients: Credit terms (Net 30/60/90) may be applied upon request











