
Products
Reception Robot
Product Name: Reception Robot
Battery Life: 9+ hours
Weight: 45kg
Network Connectivity: WiFi + 4G + Bluetooth
Exterior Material: Plastic + Fiberglass + Steel Plate
Battery Type: 24V 12Ah Polymer Lithium Battery
Overall Dimensions: 115 × 62 × 55cm
Operating System: Android
Screen Size: 10.1 inch
Core Functions: Item Delivery, Document/File Transfer
Additional Features: Intelligent Dialogue, Facial Recognition...
Applicable Scenarios: Hotels, Office Buildings, Exhibition Halls...
Description
Intelligent Reception Robot
Exhibition Hall Tour Guide
Hotel Guest Greeting
Shopping Mall Promotion
Museum & Venue Navigation

True Intelligence — Comprehensive Features
Facial Recognition
Cloud-Based Dialogue
Customized Dialogue
Business Processing
Guidance & Navigation
Guest Reception
Patrol & Explanation
Custom Development

Application Scenarios
Exhibition halls, hotels, shopping malls, hospitals, schools, banks, science museums, museums, exhibition centers, libraries, cinemas, car dealerships, service halls, sales centers, government administrative offices, and more...

Navigation & Guiding · Patrol & Explanation
The robot can autonomously guide visitors to designated destinations or patrol and explain relevant content.

Laser Navigation · Trackless Obstacle Avoidance
Laser navigation utilizes the collimation and non-divergence of laser beams to precisely locate the position of the navigating object, thereby providing directional guidance for the object to move forward.

Voice-Guided Navigation
Patrol & Explanation
Active Guest Greeting

Smart Service · Reception & Hospitality
Business Consultation – Customized voice dialogue to answer various customer inquiries.
Promotional Explanation – Supports multi-point navigation with customized explanations at each point — can play audio explanations, images, videos, and other forms of advertising content, as well as display special service-related information.
Guidance & Navigation – After voice interaction with the guest, the robot leads the guest to the designated location and returns to the starting point after completion.
VIP Greeting – Recognizes guests via facial recognition and proactively greets them.
Casual Chat – Supports casual conversation through cloud-based voice interaction.
Voice Control – Allows voice-activated preview of custom images and videos; supports adding existing apps and web pages to the robot's application desktop, and more.
Versatile Control – Can be operated via APP or remote control for various functions, promotions, and publicity.

Voice Customization
Call functional programs via voice commands
Supports up to 3,000 custom voice commands, plus cloud-based massive voice database for casual chat.
Voice-activated video playback.
Voice-activated image display.
Voice-activated software opening.

Item Delivery
The robot receives instructions, delivers the guest's requested items to the corresponding room, and calls the room's landline phone to notify the guest to pick up the items.Intelligent Dialogue
Supports up to 3,000 local custom voice commands — not only for conversation but also for opening software, videos, music, and websites via voice. Additionally, cloud-based massive voice database enables casual chat.Business Consultation
Customized voice dialogue tailored to hotel business content — answers various guest inquiries.Facial Recognition
Enables memory-based greeting — the guest's face is permanently stored in the robot's system, ensuring recognition no matter how much time has passed. Also supports other expandable facial recognition features.

Elevator Integration — Autonomous Elevator Control
The robot autonomously enters and exits elevators.

Auto-Recharging
When idle, the robot automatically returns to the designated location and initiates auto-recharging — 100% automatic.

Business Consultation / Processing — Requires secondary development
Business Processing

Industrial-Grade Polyurethane Wheels
True anti-slip and wear-resistant performance.

FAQs
A: We focus on 12 core industrial product categories, mainly including:
Safety protection equipment: metal detectors, security scanners, security checkpoint platforms, safety bollards
Storage solutions: safes, security trays, anti-theft storage cabinets
Warning signs: various warning tapes, safety sign boards
Smart industrial equipment: IoT sensors, smart monitoring devices
Personal protective equipment (PPE): safety helmets, protective clothing, protective gloves, etc.
Firefighting equipment: fire extinguishers, fire hydrants, emergency lighting
Tools and hardware: industrial-grade manual/power tools
Electrical components: circuit breakers, cables, distribution boxes
Logistics packaging: pallets, returnable containers, packaging materials
Cleaning supplies: industrial cleaners, dust removal equipment
Office supplies: office furniture, stationery consumables
Other industrial consumables
All products comply with international quality standards (ISO9001, CE certification, etc.).
A: We support combined orders across multiple product categories to lower the minimum order threshold for individual items. For further inquiries, please contact our sales team for accurate quotations.
A: Yes, we offer OEM/ODM customization services:
Logo customization: Print your brand logo on the products.
Specification adjustments: Dimensions, colors, and materials can be modified according to your requirements.
Packaging design: Customized outer packaging boxes and instruction manuals.
Function development: Tailored functional features for specific application scenarios.
A: We implement full-process quality control:
Supplier screening: We partner only with factories that are ISO9001 certified.
Incoming material inspection: 100% random sampling inspection is conducted before raw materials are accepted into storage.
Production process monitoring: Real‑time quality checks are performed at critical production stages.
Outgoing inspection: Random sampling tests are carried out on each batch before shipment.
Third‑party certification: We regularly commission international testing agencies such as SGS and TÜV for independent verification.
Warranty commitment: All products come with a 12‑ to 24‑month warranty period.
Should any quality issues arise, we promise to:
Offer free return or exchange within 7 days.
Bear the round‑trip shipping costs.
Provide technical support to resolve any usage problems.
A: Our quotations are typically provided on either FOB (Free on Board) or CIF (Cost, Insurance and Freight) terms:
FOB price includes:
Product cost
Domestic transportation to the port of shipment
Export customs clearance fees
Does not include: international freight charges and import duties.
CIF price includes:
All FOB items
International ocean/air freight
Marine/aviation insurance
Does not include: destination port clearance fees and inland transportation costs.
Additional charges that may apply:
Customization fees (for logo/specification modifications)
Special packaging fees (wooden crates, moisture-proof packaging, etc.)
Rush order fees (for expedited delivery)
We clearly list all cost breakdowns in our quotation, with no hidden charges.
A: We support a variety of international payment methods, including PayPal, Letter of Credit (L/C), Alibaba Trade Assurance, and RMB (CNY) bank transfers.
Payment Terms:
Sample orders: 100% prepayment.
Regular orders: 30% deposit + 70% balance payment before shipment.
Long-term cooperative clients: Credit terms (Net 30/60/90) may be applied upon request











